亚马逊跨境：10天修改品牌名成功案例

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1 后台右上角切换成英文，开case。Case 内容

Help us.

We would like to change the brand name of these products:

(A asin), (B asin),(C asin), Change the brand names into: 品牌名We can not change it by ourselves,we have tried few times.could you please help us ?

2 客服回复邮件：

We found that the existing value for this attribute is being contributed from your selling account. You can make changes to this information by editing the product information from your inventory.If you experience an error “The value ‘X’ specified cannot be used as it conflicts with the Amazon value ‘Y'” or error “8541” while updating the Attribute value, delete your product listing, wait 24 hours, and then relist the product with the correct information.Deleting and relisting the product with the exact merchant SKU will not affect your existing FBA inventory (if any), ASIN sales history, or reviews. In order to claim ASINs under your brand, you need to contribute the following attributes on your ASINs while ensuring the brand name attribute matches a name we have on file:* Brand Name (brand_name)* external_product_id: Input the ASIN* external_product_id_type: Select “ASIN” from the dropdown menu* item_sku: Input the SKU* update_delete: Select “PartialUpdate”* feed_product_type: Select the appropriate based on the ASIN’s category* recommended_browse_nodes/item_type_keyword: Select the appropriate based on the ASIN’s category

我们发现此属性的现有值来自您的销售帐户。您可以通过编辑库存中的产品信息来更改此信息。

如果在更新属性值时遇到错误“指定的值’X’与Amazon值’Y’冲突，则无法使用”或错误“ 8541”，请删除产品列表，等待24小时，然后重新列出具有正确信息的产品。

删除并重新列出具有确切商家SKU的产品，不会影响您现有的FBA库存（如果有），ASIN销售历史或评论。为了主张使用您的品牌的ASIN，您需要在ASIN上提供以下属性，同时确保品牌名称属性与我们备案的名称匹配：

*品牌名称（brand_name）

* external_product_id：输入ASIN

* external_product_id_type：从下拉菜单中选择“ ASIN”

* item_sku：输入SKU

* update_delete：选择“ PartialUpdate”

* feed_product_type：根据ASIN的类别选择适当的

* Recommendation_browse_nodes / item_type_keyword：根据ASIN的类别选择适当的

3 按照2的步骤进行操作，发现操作了还是品牌没变，请用以下内容回复case：

We try to updated it after 24 hours.It doesn’t work. Please read the picture. （附件带品牌修改不成功的截图）

4 客服会回复以下邮件。

Hello from Amazon Brand Registry Support,I understand your concern regarding 8541 and 8567 error on your http://listing.In regard to 8541 error, we have identified existing ASINs that are potential matches for the products you are trying to list. Kindly search the Amazon catalogue carefully to check whether your products match with the existing ASINs. If you still believe your product is not listed in the Amazon catalogue and needs to be listed with a new ASIN, please provide the following information:– Product name, brand, manufacturer, category, description, SKU, UPC/EAN/JAN, product title including any variations in colour, size, measurements, model/part number, etc.– The Batch ID of your inventory file process report.– Images of the product (front and back images of product including barcode along with UPC and brand name, with package and without package, and unfolded if the item is clothing).After we receive this information, we will perform a detailed review to verify the uniqueness of your products.The review may take up to 48 hours and we will contact you once the review is completed.Furthermore in regard to 8567 error please be informed that we are transferring your case to our Brand Registry Support team who will be able to assist with your concern as an enrolled brand.You can also access this team by logging onto the Brand Registry site: https://brandregistry.amazon.com/cu/contact-usThank you for your patience as we transfer you.Best regards,swagata m.Amazon Brand Registry Support

您好，来自Amazon品牌注册支持机构，

我们了解您对清单上的8541和8567错误的关注。

关于8541错误，我们确定了与您尝试列出的产品潜在匹配的现有ASIN。请仔细搜索Amazon目录，以检查您的产品是否与现有的ASIN匹配。如果您仍然认为您的产品未在Amazon目录中列出，并且需要与新的ASIN一起列出，请提供以下信息：

–产品名称，品牌，制造商，类别，描述，SKU，UPC / EAN / JAN，产品标题，包括颜色，尺寸，尺寸，型号/零件号等的任何变化。

–您的库存文件处理报告的批次ID。

–产品图像（产品的正面和背面图像，包括条形码，UPC和品牌名称，带包装和不带包装，如果物品是衣服，则展开）。

收到此信息后，我们将进行详细审查，以验证您产品的独特性。

审查可能需要48个小时，审查完成后，我们会与您联系。

此外，关于8567错误，请注意，我们正在将您的案件移交给我们的品牌注册支持小组，他们将可以作为您注册的品牌为您提供帮助。

您也可以通过登录品牌注册网站来访问该团队：https：//http://brandregistry.amazon.com/cu/contact-us

多谢您在我们转介时的耐心配合。

最好的祝福，

斯瓦加塔山

亚马逊品牌注册支持

5 按道理我应该提供对应的资料，我觉得亚马逊可能改不了就放弃了，新建了新的listing，不过过两天忽然收到通过了的邮件。

AmazonApr 01, 2021 04:52 AM

Hello from Amazon Brand Registry Support,

I understand that you want to update the brand of the ASINs A.B.C.D.

I would like to inform you that I have updated the brand of the ASINs. The changes have been successfully applied in the back-end tools, please allow 48 hrs for the changes to successfully propagate at the global front.

Additionally, kindly do a hard refresh (CTRL + F5) as this would enable the changes to reflect successfully.

I hope I was able to address your concern. If you have any additional information or questions regarding this case, please feel free to reopen it. Please help us improve our service levels by letting us know if you were satisfied with the support provided.

亚马逊2021年4月1日04:52 AM

您好，来自Amazon品牌注册支持机构，

据了解，您想更新ASINs A.B.C.D.的品牌。

我想通知您，我已经更新了ASIN的品牌。所做的更改已成功应用到后端工具中，请等待48个小时，以使更改成功在全球范围内传播。

此外，请进行硬刷新（CTRL + F5），因为这将使更改成功反映出来。

希望我能够解决您的担忧。如果您对此案还有其他信息或疑问，请随时重新打开。如果您对所提供的支持感到满意，请告诉我们，以帮助我们提高服务水平.

6 后来我去后台看，品牌名已经修改成功，不过产品标题还是有N\C，自己去编辑页面修改一下就行了。